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Tickets
List all tickets
get
List all aggregates
get
Create a ticket
post
Assign a ticket
post
Close a ticket
post
Reopen a ticket
post
Merge a ticket
post
Attach a label
post
Detach a label
delete
Delete a ticket
delete
Mark as spam
post
Unmark as spam
delete
Set custom data
post
Delete a message
delete
Send a ticket message
post
Send a ticket media message
post
List all messages
get
Mark a ticket as favorite
post
Unmark a ticket as favorite
delete
File uploads
post
Fetch a message
get
Store a custom channel message
post
WhatsApp
Send a WhatsApp template
post
Contacts
List contacts
get
Get a contact
get
Create a contact
post
Update a contact
put
Delete a contact
delete
Custom fields
post
Add a note
post
Delete a note
delete
Profiles
Create a profile
post
List profiles
get
View a profile
get
Update a profile
put
Custom fields
post
Delete a profile
delete
Create a note
post
Delete a note
delete
Attach a contact
post
Detach a contact
delete
Set profile image
post
Unset profile image
delete
SMS messages
List all messages
get
Send a message
post
Fetch balance
get
Messages
Import text message
post
Import email message
post
Team Chat
Sending a bot message
post
Voip
Push SIP call status
post
List all voip calls
get
Get a voip call
get
List all voice channels
get
Help Center
List all help centers
get
List all categories
get
List all articles
get
List all blocks
get
Get a help center
get
Get a category
get
Get an article
get
Get a block
get
Create a help center
post
Create a category
post
Create a section
post
Create an article
post
Create a block
post
Update a help center
put
Update a category
put
Update a section
put
Update an article
put
Update a block
put
Delete a help center
delete
Delete a category
delete
Delete a section
delete
Delete an article
delete
Delete a block
delete
Quick Replies
List all quick replies
get
Create a quick reply
post
Update a quick reply
put
Delete a quick reply
delete
Ticket Results
List all ticket results
get
Get a ticket result
get
Create a ticket result
post
Update a ticket result
put
Delete a ticket result
delete
Contact Groups
List all contact groups
get
Get a contact group
get
Create a contact group
post
Update a contact group
put
Delete a contact group
delete
Labels
List all labels
get
Get a label
get
Create a label
post
Update a label
put
Delete a label
delete
Teams
List all teams
get
Get a team
get
Update a team
put
Create a team
post
Delete a team
delete
Users
List all users
get
Get a user
get
Create a user
post
Update a user
put
Delete a user
delete
Custom fields
List all custom fields
get
Create a custom field
post
Get a custom field
get
Update a custom field
put
Delete a custom field
delete
Webhooks
List all webhooks
get
Create a webhook
post
Get a webhook
get
Update a webhook
put
Delete a webhook
delete
Quick actions
Send a message
post
Log a phone call
post
Reporting v2
Get reporting metrics
get
Get user report
get
Get reporting histograms
get
Agent performance reporting
get
Get Ticket Details Report
get
Journeys API
Invoke a journey
post
Cancel a run
post
Update run variables
post
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Update a contact
put
https://app.trengo.com/api/v2/contacts/
{id}
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