HomeAPI ReferenceGuidesSupport
API Reference
LoginGet a demo

Send a WhatsApp template

post
https://app.trengo.com/api/v2/wa_sessions

Start a WhatsApp conversation to (new) contacts by sending a pre approved message template. See https://help.trengo.com/en/articles/296134-adding-whatsapp-templates-via-trengo for more info.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Body Params
string

Only required if ticket_id is not set. This should be a valid phone number and must be a valid WhatsApp number.

Example: "+31620000000

int32
required

The WhatsApp template ID. *How to find the WhatsApp template ID; navigate to the template in the Trengo settings -> ID is in the URL

params
array of objects

Message params. This is an array of parameter objects that replace placeholders in the template. Each object must contain type, key, and value.

params
string

The ticket ID. Only required if recipient_phone_number is not set. The ticket must belong to your agency.

string

Source for the request. Used for tracking and analytics. Allowed options are klaviyo

Responses

Updated 11 months ago

Language
Credentials
Header
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json

Updated 11 months ago