HomeAPI ReferenceGuidesSupport
API Reference
LoginGet a demo

Agent performance reporting

get
https://app.trengo.com/api/v2/reporting/agent_performance

This API would give you the report of the performance of the agents' activities separated by users.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Query Params
int32

The result is paginated so you can specify the page that you're looking for by setting this parameter.

string
Defaults to 2024-01-01T00%3A00%3A00%2B01%3A00

The start date that would apply on the data you're looking for, the acceptable format is ISO 8601. It has to be provided in combination with end_date.

string
Defaults to 2024-01-05T00%3A00%3A00%2B01%3A00

The end date that would apply on the data you're looking for, the acceptable format is ISO 8601. It has to be provided in combination with start_date.

team_ids[]
array of int32s

You can filter the result based on the provided team ids.

team_ids[]
channel_ids[]
array of int32s

You can filter the result based on the provided channel ids.

channel_ids[]
label_ids[]
array of int32s

You can filter the result based on the provided label ids.

label_ids[]
user_ids[]
array of int32s

You can filter the result based on the provided user ids.

user_ids[]
Response

Updated about 1 year ago

Language
Credentials
Header
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json

Updated about 1 year ago