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Tickets

List all ticketsget
List all aggregatesget
Create a ticketpost
Assign a ticketpost
Close a ticketpost
Reopen a ticketpost
Merge a ticketpost
Attach a labelpost
Detach a labeldel
Delete a ticketdel
Mark as spampost
Unmark as spamdel
Set custom datapost
Delete a messagedel
Send a ticket messagepost
Send a ticket media messagepost
List all messagesget
Mark a ticket as favoritepost
Unmark a ticket as favoritedel
File uploadspost
Fetch a messageget
Store a custom channel messagepost

WhatsApp

Send a WhatsApp templatepost
Upload a filepost

Contacts

List contactsget
Get a contactget
Create a contactpost
Update a contactput
Delete a contactdel
Custom fieldspost
Add a notepost
Delete a notedel

Profiles

Create a profilepost
List profilesget
View a profileget
Update a profileput
Custom fieldspost
Delete a profiledel
Create a notepost
Delete a notedel
Attach a contactpost
Detach a contactdel
Set profile imagepost
Unset profile imagedel

SMS messages

List all messagesget
Send a messagepost
Fetch balanceget

Messages

Import text messagepost
Import email messagepost

Team Chat

Sending a bot messagepost

Voip

Push SIP call statuspost
List all voip callsget
Get a voip callget
List all voice channelsget

Help Center

List all help centersget
List all categoriesget
List all articlesget
List all blocksget
Get a help centerget
Get a categoryget
Get an articleget
Get a blockget
Create a help centerpost
Create a categorypost
Create a sectionpost
Create an articlepost
Create a blockpost
Update a help centerput
Update a categoryput
Update a sectionput
Update an articleput
Update a blockput
Delete a help centerdel
Delete a categorydel
Delete a sectiondel
Delete an articledel
Delete a blockdel

Quick Replies

List all quick repliesget
Create a quick replypost
Update a quick replyput
Delete a quick replydel

Ticket Results

List all ticket resultsget
Get a ticket resultget
Create a ticket resultpost
Update a ticket resultput
Delete a ticket resultdel

Contact Groups

List all contact groupsget
Get a contact groupget
Create a contact grouppost
Update a contact groupput
Delete a contact groupdel

Labels

List all labelsget
Get a labelget
Create a labelpost
Update a labelput
Delete a labeldel

Teams

List all teamsget
Get a teamget
Update a teamput
Create a teampost
Delete a teamdel

Users

List all usersget
Get a userget
Create a userpost
Update a userput
Delete a userdel

Custom fields

List all custom fieldsget
Create a custom fieldpost
Get a custom fieldget
Update a custom fieldput
Delete a custom fielddel

Webhooks

List all webhooksget
Create a webhookpost
Get a webhookget
Update a webhookput
Delete a webhookdel

Quick actions

Send a messagepost
Log a phone callpost

Reporting v2

Get reporting metricsget
Get user reportget
Get reporting histogramsget
Agent performance reportingget
Get Ticket Details Reportget

Journeys

Invoke a journeypost
Cancel a runpost
Update run variablespost

Boards

Create a new cardpost
Update a cardput
Delete a carddel

Powered by

Unmark a ticket as favorite

delete

https://app.trengo.com/api/v2/tickets/{ticket_id}/favorited/0

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