---
updatedAt: 2025-06-10T20:22:33.000Z
agentTools:
  projectIndex: https://developers.trengo.com/llms.txt
---

# Introduction

Webhooks are useful in a broad range of situations. When an event in Trengo occures, such as a new message or a new voice call, Trengo will perform an HTTP request to the URL you provide. Based on the payload of the request, you can determine which action you need to perform.